General conditions

Shipping and handling

Return policy

If for some reason your purchase doesn’t work out, we accept returns within 14 days for exchange or refund. Please email sales@sohildesign.com within 7 days of receipt of your order for return authorization.

Shipping charges are not refundable and all return shipping costs are responsibility of the buyer.

We recommend all returns be send insured and with tracking as we cannot be held responsible for lost or damaged products.

All items must be unused and in new conditions as received. Returns that are damaged, soiled or altered may not be accepted and sent back to the customer.

Any custom orders or sale items are final sales and may not be returned.

Web site cookies and privacy policies

We use third party cookies from Google Analytics to collect anonymous usage data of our site and from snipcart.com, our ecommerce service provider, to manage the shopping cart user experience, the billing process and the orders history.

We do not store on our servers credit card or other financial data about the users of our site.

We do not share with anybody the email addresses of the subscriber of our newsletter.